Category: Articles

How To Use Local Internet Connection To Access Internet While Still Connected with VPN

How To Use Local Internet Connection To Access Internet While Still Connected with VPN


  1. Go to the vpn connections, open your connection, right click onit choose properties
  2. Go to the networking tab.
  3. Click on IPV 4 ( internet protocol version 4 )
  4. Click on Properties
  5. Click on Advanced
  6. Uncheck use default gateway on remote network
  7. Click ok , click Ok , Ok to close all there windows.

Your all set, this has been tested on windows xp, windows vista and windows 7

HP Touch Screen Calibration

As a technician, you come across problems that make you just hit your head agaisnt a wall. Recently I had one of those problems where I had an HP IQ804 touch screen where the mouse would not respond correctly to where I touch at all. I’d say it was off by about 4-7 cm. I could not even click the start button because the mouse would not track my finger.

Now when I tried to do the calibration, it would not work as it doesn’t exactly calibrate the mouse more so how big your finger is. So that got me into a head against the wall scenario. While doing so I starting to poke the num lock key to look at the light flash and then I tried to pressing caps lock, num lock , and scroll lock to see if i get a pattern. On the 5th time I hi scroll lock the mouse moved.

After much step repeating and experimenting I realized that by pressing scroll lock 5 times put the screen into the ACTUAL calibration mode. So here is what I did:

  1. Press scroll lock 5 times fast.
  2. Get a small flat object like the back of a screw bit or pen top.
  3. Tap and hold DIRECTLY on the mouse pointer for about 2 seconds and release.
  4. The mouse will move just repeat those steps till the mouse goes back to the center of the screen
  5. Done! Your touch screen is now calibrated.

All that’s left is to run the other “calibration” program from control panel so your screen knows how big your finger is.

Apple Push Stopped Working

So you get to your computer and fire up iTunes to put files onto your iPod or iPhone or what-have-you and you get the error message “Apple Push Has Stopped Working”. You close iTunes re-open same problem. Detach your device and reattach but still same issue.

The Cause:

Well very clearly its the Apple Push Service not working.

The Fix:

You need to have iTunes recreate the Apple Push Service. To do this you need first !!!CLOSE  ITUNES!!! to go to;

1. My Computer(or Computer if using vista or higher)

2. C: Drive (Usually called “Local Disk”)

3. Program Files (If you are using a 64 bit version of windows it will be in Program Files x86. To check if you are using 64 bit right click on computer and go to properties)

4.Common Files

5. Apple

6.Apple Application support


So your navigation bar should look like this: C:\Program Files (x86)\Common Files\Apple\Apple Application Support.


In there you are going to be renaming the file APSDeamon to APSDeamon.BAK and agree to any prompts that may appear. When you next open iTunes it will force iTunes to recreate that file as it is no longer able to find it. Now your apple devices should work again with your computer.

Office 365: Turn Password Reset Off

To anyone who has had Office 365 for 90 days or more, I am sure you have come to find it extremely useful. Especially to have the ability of having full control of your e-mail, no matter what computer or device you are using. But if you are like me and have also reached that 90 day checkpoint, then you have realised its time to change your password like it or not.

 I logged in on Saturday to check my e-mail only to have it ask me to change my password which I don’t like to do. And yes I know its good security measure to change your password but I don’t like to. Now after much research and reading through command list ontop of a lot of red text in powershell, I got it so that my account doesn’t change require I change my password.

 To do the following you have to use Powershell and if you are using Windows 7, you run it as administrator.If you are using Windows XP, you will have to download the Powershell program found here.

 What follows are the commands in order of how I put them in:

 (You can copy paste into powershell, when you right click in powershell it will paste whats in your clipboard automatically)

 Open Microsoft Online Services PowerShell

These commands will log you in to your account.


 If you have any problems with that command try running these first:

 $Cred = Get-Credential 

$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri -Credential $Cred -Authentication Basic –AllowRedirection

 Import-PSSession $Session

 Once you have successfully logged in, here are the commands to make the password never expire for individual users or an organization.


How to check if the “Password never expires” setting is enabled or disabled for a user

Connect to the Microsoft Online Services Module for Windows PowerShell by using your company administrator credentials.

 Run the following command by using the user principal name (UPN) or the Microsoft Online Services ID of the user you want to check:

Get-MSOLUser -UserPrincipalName <Microsoft Online Services ID> | Select PasswordNeverExpires

 Alternatively, to see all users and their “Password never expires setting”, you can run the following PowerShell command:

 Get-MSOLUser | Select UserPrincipalName, PasswordNeverExpires


How to enable the “Password never expires” setting

Connect to the Microsoft Online Services Module for Windows PowerShell by using your company administrator credentials.

 Run the following command by using the user principal name (UPN) or the Microsoft Online Services ID of the user to configure the password for that user to never change:

Set-MsolUser -UserPrincipalName <Microsoft Online Services ID> -PasswordNeverExpires $true 

Note If you want to change the setting for all the users in an organization, run the following command:

 Get-MSOLUser | Set-MsolUser -PasswordNeverExpires $true 


How to disable the “Password never expires” setting

Connect to the Microsoft Online Services Module for Windows PowerShell (MOSMWP) by using your company administrator credentials. 

Run the following command by using the user principal name (UPN) or the Microsoft Online Services ID of the user to disable the Password never expire setting for that user:

Set-MsolUser -UserPrincipalName  <Microsoft Online Services ID> -PasswordNeverExpires $false

 Note If you want to change the setting for all the users in an organization, use the following cmdlet:

 Get-MSOLUser | Set-MsolUser -PasswordNeverExpires $false


Unwanted Toolbars, Pop-ups, Viruses

In my previous post, I spoke about getting your Internet Explorer to go back to default settings to get rid of tool bars and pop ups. I mentioned how when installing some free programs you get them, but I didn’t elaborate too much on it. In this post I am going to go a little more in-depth into that topic which could most possible prevent you from getting unwanted pop-ups and viruses.

So first of, I am going to deal with those toolbars. The ones that have several and dozens of advertisements on them. How did you get them? You don’t remember installing them but they are there somehow. Well here is what happens. Someone or a company will create a program and post it as free and you downloading it thinking, “Great! Now I don`t have to pay x-amount of money for a program that does what this does!”  It is true you are getting the program free, but how is the person or company making money? The get sponsored that’s how.

They place other programs (mainly toolbars) in with their program and as you are installing said free program you will come across a screen while clicking next, it will ask if you want to agree to allow having third party tool bars and or software installed. Here is where you say no if you don’t want all those tool bars and such. All you have to do is just uncheck the box that asks if you agree (Not to the actual program you want but to the tool bars and third party programs) and now you don’t get those “extras.”

Now apart from just that way of getting toolbars and other programs you don’t want, there is another way you get them. Pop-up’s. The internet users worst enemy. Even if you have a good pop up blocker they can get through but having them pop up is not where you get the software from. It’s when you click on them. You seem the everyday, “Congratulations you are visitor # 1,000,000, click here to claim your prize.” Or “Shoot 5 iPad’s to win a free iPad!”

Truth is majority if not all of these pop ads are scams and/or fake. Just to get you to click on them so websites get views and the site owner makes money from the views or you get some program you never heard of and didn’t want or worse yet, you get a virus.

So in summary, when installing programs just be wary of extra programs it tries to install, and don’t click on pop-up’s no matter how legitimate they may seem. Those prizes are fake. There are some tool bars that are not all bad, for example the Google search bar is perfectly fine. The bad tool bars are usually bundled it freeware and shareware programs.


How to Reset Internet Explorer

So you had your computer for a while now, programs and files are starting to stack up, especially those free and shareware programs that do everything you needed from those the expensive programs.

However you’re Internet Explorer if filled with search bars and the occasional pop-up that shares the same name as that tool bar, and you don’t remember installing them. Well here is the downside to the great free programs. They are free for a reason. People sponsor these programs by having them included their toolbars and search engines in their program so while your clicking away at the next button in the install you miss that page that as if you want to install X Toolbar or X search engine.

On top of that you may have dabbled with your browser settings, or maybe you worked with a company that modified the settings on your browser for work purposes and now at home nothing works right. Well now you can easily reset Internet Explorer back to its default settings.


Now when you do the reset, it will put EVERYTHING back to default meaning bookmarks, history, passwords stored ect will no longer be there but I shall show you how to keep some of them.

Back Up

  • Now if there are any bookmarks you would like to keep here is what you do;
  • Click on file. (if you don’t see file try pressing the “Alt” key on the keyboard)
  • Click on “Import/Export.”
  • Select “Export to a file” then click next.
  • Select “ Favorites” click next and next again.
  • Specify where you would like to save and then hit “Export.”
  • Also before you restore if you had any add-ons you may want to make a list of the ones you want to install later. You can do this by going to the tools menu and clicking on “Mange Add-ons” and go through and decide on what you will get after.

Time to reset Internet Explorer

  • Time to reset Internet Explorer, just follow these steps and all will go well;
  • Open your Internet Explorer and click on tools (Remember if you don’t see it try pressing “Alt” on your keyboard.) then click on “Internet Options”.
  • Go to the “Advanced” tab
  • Here you will see a section saying “Reset Internet Explorer settings” with the button saying “Reset…” you guessed it, click on “Reset…”
  • A pop up window will come up you can select the “Delete Personal Settings” option if you like, I would recommended it but it is at your digression as there may be something in those settings that may be causing you problems. Now just click on reset and when it is done it will request that you restart Internet Explorer, just hit OK when that comes up.
  • After you close Internet Explorer and reopen.
  • Now it’s time to bring back your bookmarks. Go to “File” (Remember “Alt”) and then click on “Import/Export.”
  • This time select “Import” and click next. Choose “ Favorites” then click next.
  • Now point to where you saved the back up of your favorites.

And you’re done! All that’s left is to find the add-ons you use to use and re-install them but other than that everything should be back to how it was the day your first doubled click Internet Explorer. If after adding back your add-ons your browser starts going slowly again then you need to go through you add-on list to find out which one it was.

Formatting MacBook Air Restore USB

So you bought yourself a brand new MacBook Air and you got that restore usb key that comes with it. Now that little key is locked by default and can’t be used for regular files. But there is a way to unlock it! It is actually very simple all you have to do is put the stick in the computer, and run this program:

(Click here to download)

When it is done download, extract the contents to a folder anywhere, your desktop might be most convenient. After that just follow these instructions (We are not responsible for any damages you cause to you device or computer if anything is to go wrong which it shouldn’t if you follow the instructions):

  1. Run the program sm32Xtest.exe, if you are using windows vista or windows 7 run it as administrator.
  2. Plug the Restore Thumb Drive into your computer.
  3. Click on scan even if it shows up immediately still click on scan.
  4. Hit start and wait for it to give you a green OK above the start button.
  5. Now the drive should be formatted in a FAT format which you can reformat to any file system you like. Enjoy!

Office 365 Send on Behalf

Recently we had a client whom wanted to switch over to Office 365, but had a very unique way of wanting their e-mail to work. They had three e-mail addresses, which for the sake of explaining; I will call, and They want mail from and to go into their and when an email is send from it shows up as coming from

Still with me? Good.

So at first I tried the simple solution by making the connected accounts which does the e-mail forwarding. This also allowed for me to change the sending address in outlook and the web app outlook which made my day at the time. However the client frequently sends e-mails from her iPhone and the exchange service on the iPhone doesn’t have that “send from” field so this option had to be scrapped.

So after many hours on the phone with Microsoft Office 365 Tech support with some excellent and some not quite as excellent service I came up with nothing. I then found information through searching google and tried the following and it worked:


  1. Firstly you have to add the domain you want to show up in the reply field and here is where my big warning above comes into play. DON’T MOVE ANYTHING OVER!You simple want to go about the same way you would add a domain. Please ensure you have administrative privileges before continuing
    • Log into your Office 365 portal and go to Domains under Management.
    • Click Add a domain.
    • Type in the domain you want to show as the reply ex
    • Once that brings you to the next page follow the steps and then Verify
    • Now that we have added the domain and NOT bring over anything we have to fire up powershell and run it as administrator. You will need to activate redirecting if you have not already done so by typing this command in first:

→ Set-ExecutionPolicy Unrestricted

And then say yes to the following prompt.

  1. Now that you are allowed to redirect you now have to follow through with these commands:
  2. →$LiveCred = Get-Credential
  3. →$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri -Credential $LiveCred -Authentication Basic –  AllowRedirection
  4. → Import-PSSession $Session
  5. →Set-Mailbox  <insert primary e-mail here> -EmailAddresses SMTP:<Insert reply as email here>         (This is an Ex.  Set-Mailbox –EmailAddresses SMTP:
  6. Now, if all goes well, you go back into you 365 portal, go to Outlook and then once in there go to Options, then select in the drop down See all Options… when that loads you are going to want to select Manage my Organization, then on the left side click on Mail Control and go to Domains & Protection. In here you select the domain you want as the Reply As and click Details and the when the pop up window come up switch from Hosted to Shared.
  7. Voilà! You are now done and everything should work nicely.

Reset a password in OSX 10.7

  1. First of you have to turn off (Shut Down) your system.
  2. Now you turn the computer back on but while it turns on hold down the combination “Command+R” and don’t release it until the Recovery Utilities comes up.
  3. At the top of the screen you should see a menu called “Utilities”, go ahead and click on that and select “Terminal”
  4. In here you simply type “resetpassword”
  5. Now you a window should open allowing you to reset your password for your administrator account.
  6. Once you are finished resetting the password you need to quit reset password from the menu bar at the top, then select restart.
  7. And you are finished! Your administrator password should be reset to what you set it to.